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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ernie Matherne

January 10, 2025

5  out of  5
rating by Ernie Matherne
"Good Afternoon, I've been with several different Insurance companies and wanted you all to know you'll have a great one!! I'm preferring to Lindsey Addison one of your Insurance representative. From the start she was very courteous and professional explaining every detail for both auto & home very throughly!! Every question was answered and very satisfying!! More than satisfied and feel very great about joining State Farm now!! Very much appreciated, Ernie"
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Destin Blough

January 10, 2025

5  out of  5
rating by Destin Blough
"I had the pleasure of working with Lindsey Addison for my auto insurance, and I couldn’t be more impressed with her service. From the very beginning, Lindsey’s promptness stood out. She responded to my inquiries quickly and efficiently, always making sure I had the information I needed without any delays. Her attention to detail was exceptional—she took the time to carefully explain my options and ensured that I understood every aspect of my policy. It was clear that she truly cared about getting me the best coverage for my needs. What really set Lindsey apart, though, was her dedication to going above and beyond. She consistently followed up to make sure I was satisfied, offering thoughtful advice and making adjustments when necessary to ensure I was getting the most value. It’s rare to find someone who combines professionalism with such a personal touch, and Lindsey did just that. I highly recommend her to anyone looking for an insurance agent who truly puts their customers first!"
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Kevin Banta

January 8, 2025

5  out of  5
rating by Kevin Banta
"I reached out to Alexis Ducorbier's office for a simple claim. Delaney Jones was prompt and took care of my claim fast and easy!"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear Delaney was able to promptly assist you and make your claim process fast and easy. Whether it’s Auto, Homeowners, Renters, or Life insurance, our goal is always to provide exceptional service and peace of mind. We appreciate you choosing us for your insurance needs and look forward to helping you in the future! 🚗🏠 - Alexis Ducorbier, State Farm Insurance Agent"
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April Warren

January 3, 2025

5  out of  5
rating by April Warren
"I have been doing business with this agency for over 10 years and the service is great as always, I spoke with Mrs. Kim on the phone a few days ago and she was pleasant and knowledgeable with great customer service, I love the entire Alexis Decourbier team....keep up the great service!!"
We responded:
"Hi April, thank you so much for your kind words and for being a loyal customer for over 10 years! We’re thrilled to hear that Mrs. Kim provided you with excellent service and that you continue to have positive experiences with our team. Your support means the world to us, and we’ll be sure to pass along your compliments to Mrs. Kim and the rest of the Alexis Ducorbier team. We look forward to continuing to serve you with the same level of dedication and care. Thanks again for your wonderful review!"
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Bree Caldwell

January 2, 2025

5  out of  5
rating by Bree Caldwell
"Loved working with them! It is always easy to pay, especially with the text reminders! I never had an issue with State Farm. I will always choose them for their good rates and coverage!"
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that our text reminders make paying easy and that you’ve had such a positive experience. Whether it’s Auto, Homeowners, Renters, or Life insurance, we aim to provide great rates, coverage, and hassle-free service. We truly appreciate your trust and look forward to continuing to protect what matters most to you! - Alexis Ducorbier, State Farm Insurance Agent"
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Jacoby Johnson

December 31, 2024

5  out of  5
rating by Jacoby Johnson
"I was very impressed by Jared Hymel. He is very knowledgeable, communicative, reliable, and dedicated to understanding your specific needs. He was very patient in explaining. the complex insurance products clearly, offer tailored advice, and guide you through the decision-making process. A great agent takes the time to assess your situation, helps you navigate options, and provides transparent pricing with no hidden fees. He did above and beyond to make sure I got the best deal!"
We responded:
"Thank you so much for your incredible review! 🌟 We’re thrilled to hear how impressed you were with Jared. At Alexis Ducorbier - State Farm Insurance, we take pride in offering clear, tailored advice and helping you navigate the complexities of insurance—whether it’s Auto, Homeowners, Renters, or Life insurance. 🚗🏠 Jared’s commitment to going above and beyond to find you the best deal exemplifies our mission to provide exceptional service. Thank you for trusting us! 🙌 - Alexis Ducorbier, State Farm Insurance Agent"
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Sarai Dillion

December 30, 2024

5  out of  5
rating by Sarai Dillion
"Lindsey was so helpful, informative and polite!"
We responded:
"Thank you for your kind words! 🌟 We’re so glad to hear that Lindsey was able to assist you. 😊 We pride ourselves on providing exceptional service, whether it’s for Auto, Homeowners, Renters, or Life insurance. 🚗🏡 Thank you for trusting us to meet your insurance needs -- we’re always here to help! 💕🙌 - Alexis Ducorbier, State Farm Insurance Agent"
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Katie Trichel

December 30, 2024

5  out of  5
rating by Katie Trichel
"Another five star rating for this insurance company not only did they get me car insurance, but quoted me for Renters Insurance that was cheaper than progressive, but I’m not staying in my apartment for the entirety of my lease and I am able to talk with my agent about possible homeowners insurance down the road! I love the fact that I have someone I can talk to and it’s readily available. Lindsey Has been absolutely a joy to work with and I highly highly highly recommend her for any insurance needs in the greater Baton Rouge area"
We responded:
"Thank you, Katie! It sounds like Lindsey really worked her magic for you—lower rates, better coverage, and peace of mind? That’s the trifecta of insurance perfection! We’re so glad she could step in at just the right time and make the process smooth and personal. Can’t wait to help with your renters insurance next. Welcome to the family! 🫶🏻"
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Brendan Nolan

December 26, 2024

5  out of  5
rating by Brendan Nolan
"Lindsey looked over my policy and helped me with some questions I had and was very knowledgeable and quick to help!"
We responded:
"Thank you, Brendan, for sharing your experience! We’re so glad Lindsey could assist you with your policy and provide the answers you needed. Your kind words mean a lot to us, and we’re here to help anytime you need!"
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Casey Thompson

December 26, 2024

5  out of  5
rating by Casey Thompson
"Wonderful experience with Lindsey! Give her a call!"
We responded:
"Thank you so much, Casey, for your kind words and support! We’re thrilled to hear you had a wonderful experience with Lindsey. We’ll be sure to share your feedback with her. Please don’t hesitate to reach out for any other insurance needs! "
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Chadwascom Wascom

December 21, 2024

5  out of  5
rating by Chadwascom Wascom
"Thank you Isa for the quick and easy transition."
We responded:
"Chad knows what’s up! 🙌 Big thanks to Isa for turning a transition into a breeze—quick, easy, and totally 5-star worthy! 🌟💨"
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thomas mancil

December 20, 2024

5  out of  5
rating by thomas mancil
"Isabella was a great help and State Farm gave me a great rate!"
We responded:
"Thomas dropping 5 stars like it’s hot! 🔥 Big shoutout to Isabella for being the MVP, and props to State Farm for making it rain with those great rates! 🌟👏"
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Zephinena Williams

December 16, 2024

5  out of  5
rating by Zephinena Williams
"Excellent service! 😊"
We responded:
"Thank you for your kind words! 😊 Providing excellent service is what we strive for every day at Alexis Ducorbier Insurance. 🌟 Whether it's Auto, Homeowners, Renters, or Life insurance, we’re here to make sure you’re covered and taken care of. 🚗🏡 Thank you for choosing us—we truly appreciate you! 🙌💕 - Alexis Ducorbier, State Farm Insurance Agent"
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Jordan Wyble

December 11, 2024

5  out of  5
rating by Jordan Wyble
"Delaney helped me through the process of switching, & the experience was easier than expected. Highly recommended!!"
We responded:
"Thank you, Jordan! 🌟 We’re so glad Delaney made your switching process smooth and easy. 😊 Your recommendation means the world to us—welcome aboard! 💼✨"
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Alissa Charrier

December 10, 2024

5  out of  5
rating by Alissa Charrier
"Lindsey is one of the best sales agents I’ve ever encountered! She’s very knowledgeable in her field and so kind hearted. I highly recommend if you’re looking for the best customer service and quality for business."
We responded:
"Thank you, Alissa! 🌟 We’re so happy to hear about your wonderful experience with Lindsey. 😊 Her expertise and kind heart truly make her a standout, and we’re lucky to have her on the team! 💼❤️ Thank you for recommending us—we’re here whenever you need us!"
Profile photo of Tom Cosby

Tom Cosby

December 6, 2024

5  out of  5
rating by Tom Cosby
"Kim was real nice and was really helpful with my call. These are real good people to work with and they really take care of you."
We responded:
"Tom, thank you for your kind words and five-star review. We are thrilled to hear Kim was helpful with your insurance needs. Please let us know if you have any questions. We are here every step of the way!"
Profile photo of Courtney Dillon

Courtney Dillon

December 3, 2024

5  out of  5
rating by Courtney Dillon
"Lindsey was amazing! She saved us over $400 a month on our car insurance and we ended up with more coverage than what we had previously with All State. She made the process so easy, and was crazy fast. She had us quoted and ready to go in under an hour. Thank you so much!"
We responded:
"Wow, Courtney! Over $400 saved AND better coverage? That’s what we call a win-win! Lindsey’s basically a superhero in disguise—saving wallets and simplifying insurance, one customer at a time. Thanks for letting us be part of your journey. We’re here anytime you need us (capes optional)! 🦸🏼‍♀️"
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Catherine Buras

November 21, 2024

5  out of  5
rating by Catherine Buras
"Austin in the Hammond office has been very helpful to me in making decisions about my insurance needs. Everyone in the office is very friendly and knowledgeable about all insurance needs."
We responded:
"Hi Catherine, Thanks for the fantastic review! 😎 We’re so happy to hear that Austin and the team have been rocking it in helping you with your insurance needs! It’s awesome to know you’re enjoying the friendly vibes and expert advice. We’ll make sure Austin gets a high-five for his great service! 🙌 Thanks for being such a wonderful part of our Alexis Ducorbier family! 🥰 -Alexis Ducorbier Team"
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Alicia Givens

November 21, 2024

5  out of  5
rating by Alicia Givens
"Brittany answered all my questions and addressed all my concerns. Very professional and friendly customer service. This kind of service is the reason why we have had our auto and homeowners insurance with Alexis Ducorbier for over 20 plus years without any issues at all. Keep up the great customer service. Thanks Brittany for your service today."
We responded:
"Hi Alicia, Thank you so much for the amazing review! 😊 We’re thrilled to hear that Brittany was able to provide the professional and friendly service you’ve come to expect from us. We truly appreciate your loyalty over the past 20+ years! We’ll be sure to pass along your thanks to Brittany, and we look forward to continuing to serve you for many more years to come. Thanks again! 🌟 Alexis Ducorbier Team"
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Kathleen Douglas

November 21, 2024

5  out of  5
rating by Kathleen Douglas
"I enjoy my local office i can text quickly for an answer and they keep up with things well. I appreciate them."
We responded:
"Hi Kathleen, Thank you for the wonderful review! 😊 We’re so happy to hear that you enjoy the convenience of texting with us and that we’re able to keep everything running smoothly for you. We truly appreciate your kind words and are always here to help whenever you need us! Thanks again! 🌟 Alexis Ducorbier Team"
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Mia Smith

November 20, 2024

5  out of  5
rating by Mia Smith
"I usually don’t leave reviews, but Kim was exceptionally helpful and kind. She definitely went above and beyond to track down the answers I was looking for in regard to my policy. Thanks again, Kim."
We responded:
"Hi Mia, Thank you so much for the kind review! 😊 We’re so glad to hear that Kim went above and beyond to help you with your policy questions. We’ll be sure to pass along your appreciation to her! If you ever need anything else, we’re here to help. Thanks again! 🌟 Alexis Ducorbier Team"
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Miller’s Landscaping

November 19, 2024

5  out of  5
rating by Miller’s Landscaping
"Great job helping me find a lower car and home insurance rate!"
We responded:
"Thank you for your wonderful feedback! 😊 We’re so glad we could help you find a lower rate for your car and home insurance. 🏠🚗 If you need any further assistance, don’t hesitate to reach out. We’re here to help! 🌟 Alexis Ducorbier - State Farm Insurance Agent "
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Militza Juban

November 15, 2024

5  out of  5
rating by Militza Juban
"They are great. Kim has been awesome helping us, she is very professional and sweet and we are very pleased with everything."
We responded:
"Thank you so much, Militza! 😊 We’re thrilled to hear that Kim was able to provide you with excellent service with your insurance. We’re grateful for your kind words and are so happy you’re pleased with everything! 🌟 If you need anything else, feel free to reach out. We’re always here to help! 🙌 - Alexis Ducorbier, Agent"
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Walt LeCavalier

November 7, 2024

5  out of  5
rating by Walt LeCavalier
"This State Farm Agency is an excellent service provider to its patrons. You will always receive honest and fair information and pricing for the various services you are Inquiring about. I have been a loyal customer for 15 years. You too can have this same quality service.I have shopped around to other insurance brokers. I have not found the same first-rate service that I have with Alexis Ducorbier State Farm Agencies conveniently located on the Northshore in Hammond/Ponchatoula, Livingston, and Denham Springs, LA. Give them a call today to learn for yourself that exceptional customer service still exists. Walt Lecavalier"
We responded:
"Walt, thank you so much for your thoughtful and kind words. ❤️ We’re incredibly grateful for your 15 years of loyalty and trust in us. It’s customers like you who make our work so rewarding. We’re honored to be your go-to for all your insurance needs, and we’re always here to provide the same level of care and service you’ve come to expect. If there’s ever anything you need, don’t hesitate to reach out! 😊"
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Brandon Hymel

November 7, 2024

5  out of  5
rating by Brandon Hymel
"If you are looking for Insurance, I highly recommend reaching out to Alexis and asking for Jared."
We responded:
"Thank you for the kind review, Brandon! 😊 We’re so glad to hear you had a great experience with Alexis and Jared. I’m glad they were able to help you with all your insurance needs! If you need anything else, don’t hesitate to reach out! 👍"